Documents

Ken Lloyd on the Power of Association Membership

In this personal reflection, newly appointed FRVTA Executive Director Ken Lloyd shares how serving on the boards of both the Florida RV Trade Association (FRVTA) and the Florida and Alabama RV Park and Campground Association (FRVCA) has shaped his career. He explains how board service provides invaluable opportunities for personal growth, industry knowledge, and meaningful […]

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General Information

Florida Tourism Hits Another Milestone: What Record Numbers Mean for RV Parks and Campgrounds

Florida continues to prove itself as the nation’s tourism powerhouse. The latest data from VISIT FLORIDA shows that the state welcomed 34.4 million visitors in the second quarter of 2025—the highest Q2 visitation ever recorded. For outdoor hospitality operators, these numbers aren’t just impressive statistics. They’re a reminder that opportunity is growing, and parks that […]

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Contributor Writer General Information Guest Service RV Park Operations Vendor Information

Enterprise Wi-Fi: Why Campground Connectivity Needs to Be Treated Like a Utility

When RVers arrive at your park, their first thought isn’t “How’s the Wi-Fi?” But once they’re settled, connectivity quickly becomes one of the most important aspects of their stay. From streaming and remote work to managing smart devices, guests expect Internet to “just work.” If it doesn’t, your reputation – and revenue – can take […]

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Contributor Writer General Information Guest Service RV Park Operations

Embracing an Experience-Based Guest Services Philosophy

By Jayne L. Cohen, CEO & Founder, Campground Consulting Group LLC Let’s get one thing straight from the start: guest service is not a department. It’s not just the front-desk clerk’s or reservationist’s job. Guest hospitality is the business you’re in!  Experience-Based Guest Services is a philosophy that should guide every decision you make, be […]