A lot of owners start out thinking they’re in the site-rental business. You put in pads, pedestals, roads, a bathhouse, maybe a playground. You hook up a reservation system. People book, they show up, they plug in. How hard can it be? Then the season hits. Someone’s furious because their neighbor’s dog barked all night. […]
A field guide to higher ADR, smoother arrivals, and five-star reviews – without burning out your team Peak season doesn’t forgive weak links. It magnifies them. The booking engine hiccup that’s “fine for now,” the pedestal you’ve been meaning to replace, the check-in line that snakes past the camp store – when volume surges, each […]
In this personal reflection, newly appointed FRVTA Executive Director Ken Lloyd shares how serving on the boards of both the Florida RV Trade Association (FRVTA) and the Florida and Alabama RV Park and Campground Association (FRVCA) has shaped his career. He explains how board service provides invaluable opportunities for personal growth, industry knowledge, and meaningful […]
Florida continues to prove itself as the nation’s tourism powerhouse. The latest data from VISIT FLORIDA shows that the state welcomed 34.4 million visitors in the second quarter of 2025—the highest Q2 visitation ever recorded. For outdoor hospitality operators, these numbers aren’t just impressive statistics. They’re a reminder that opportunity is growing, and parks that […]
When RVers arrive at your park, their first thought isn’t “How’s the Wi-Fi?” But once they’re settled, connectivity quickly becomes one of the most important aspects of their stay. From streaming and remote work to managing smart devices, guests expect Internet to “just work.” If it doesn’t, your reputation – and revenue – can take […]
By Michael Moore, General Manager at Texas Advertising Despite the advent of cell phones, Wi-Fi, AI and more, campgrounds are still a place where people come together to spend time with each other. RVers don’t look up ‘best Wi-Fi’ when they first seek out a campground. That may come later but their first criteria is […]
By Jayne L. Cohen, CEO & Founder, Campground Consulting Group LLC Let’s get one thing straight from the start: guest service is not a department. It’s not just the front-desk clerk’s or reservationist’s job. Guest hospitality is the business you’re in! Experience-Based Guest Services is a philosophy that should guide every decision you make, be […]
When guests roll into your park, they’re not just looking for a place to park their RV—they’re looking for a great experience. And while big-ticket improvements like pool upgrades or new cabins can certainly impress, it’s often the small, thoughtful amenities that guests talk about, remember, and return for. You don’t need a big budget […]
As an owner or operator of an RV park or campground in Florida or Alabama, your calendar runs on a different beat than most. While northern parks start winding down in the fall, you’re ramping up for your busiest stretch—welcoming snowbirds, seasonal guests, and winter vacationers by the dozens. Then summer rolls around. And depending […]
Insurance costs continue to rank among the most pressing challenges for RV parks and campgrounds across Florida and Alabama. Park owners have seen sharp increases, unexpected cancellations, shrinking coverage options, and frustrating audits—often without any claims to justify the disruption. Recognizing this growing crisis, the Florida and Alabama RV Park & Campground Association has been […]